Successful software contracts

Contracting of software development projects and maintenance continues to be a difficult task for many organizations. They struggle to determine which questions they need to ask in the ´Request for Proposal (RFP)´ and contracting phases. These organizations wish to find the questions that would enable them to compare the bidding suppliers in an objective, yet meaningful way and they wish to select the right supplier based on this comparison. In practice, the industry sees many RFPs that seem to achieve this goal at first glance, but which offer a comparison that is not objective and meaningful at all. As a consequence, in many cases the wrong supplier is selected, which can (and often does) result in a failing project. Repeatedly, suppliers argue with client organizations about the objectivity of the tender and the reasons for missed offers and sometimes they even start legal action.

The urgency to improve the management of contracts and the execution of software projects again became evident in the conclusions of the Dutch Parliamentary Investigation ICT (the Elias committee): the Dutch government has insufficient control over the majority of their own IT projects. Many projects fail, while keeping a ‘green light dashboard status’ until the end, even when the project gets cancelled.

Nesma believes the “[1] Guideline for the use of software metrics in contracts”, with its supporting miniguides, together with the new “Basis Of Estimate” for software services (published as a recommended practice by the American Association of Cost Engineers (AACE)) will improve this situation significantly. The following supporting miniguides are available or will become available soon:

[2] Mini Guide for Development Methodologies
[3] Mini Guide for Maintenance
[4] Mini Guide for Management
[5] Mini Guide for RFP questions
[6] Mini Guide for Functional Quality
[7] Mini Guide for Pricing Mechanisms
[8] Mini Guide for Technical Quality
[9] Mini Guide for Assessing Suppliers Performance
[10] Mini Guide for Software Metrics in contracts
[11] Mini Guide: Requirements for Supplier organizations
[12] Mini Guide: Requirements for Customer organizations

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[1] Guideline for the use of software metrics in contractsEnglish2015FreeFreeFreeFreeFree  Download  
[9] Mini Guide for Assessing Suppliers PerformanceEnglish2015Free€ 10,=€ 20,=€ 40,=€ 60,=
Add to Cart
[2] Mini Guide for Development MethodologiesEnglish--Free€ 10,=€ 20,=€ 40,=In progressIn progress
[3] Mini Guide for MaintenanceEnglish--Free€ 10,=€ 20,=€ 40,=In progressIn progress
[4] Mini Guide for ManagementEnglish--Free€ 10,=€ 20,=€ 40,=€ 60,=
Add to Cart
[5] Mini Guide for RFP questionsEnglish--Free€ 10,=€ 20,=€ 40,=€ 60,=
Add to Cart
[6] Mini Guide for Functional QualityEnglish--Free€ 10,=€ 20,=€ 40,=In progressIn progress
[7] Mini Guide for Pricing MechanismsEnglish--Free€ 10,=€ 20,=€ 40,=In progressIn progress
[8] Mini Guide for Technical QualityEnglish--Free€ 10,=€ 20,=€ 40,=€ 60,=
Add to Cart
[10] Mini Guide for Software Metrics in contractsEnglish--Free€ 10,=€ 20,=€ 40,=In progressIn progress
[11] Mini Guide: Requirements for Supplier OrganizationsEnglish--Free€ 10,=€ 20,=€ 40,=In progressIn progress
[12] Mini Guide: Requirements for Customer OrganizationsEnglish--Free€ 10,=€ 20,=€ 40,=In progressIn progress