ISBN: 978-90-76258-37-9
30 pages

IT suppliers usually do intend to develop software of good quality. In practice, the technical quality of software is sometimes disappointing. Changes will be more complex and thus more expensive, cost for software maintenance increases.

To gain more control over the technical quality, performance indicators on technical quality should be part of an outsourcing contract. It is not simple to assess code quality and what level of quality to agree for. This guide will explain the importance of technical quality and will provide best practices on how to have technical quality included during the complete software life-cycle.

This mini guide is free for Nesma platinum members. Prices for other types of members and non-members can be found on the downloads page of the Nesma miniguides for software metrics in contracts.